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Lettings Agents | Property Management Birmingham - A1 Letting Services
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Due to our large number of properties we get access to exclusive deals from Virgin Media. If you are interested in getting their services, whether it's their superfast fibre optic broadband on it's own or one of their collections with TiVo TV and phone, just call their Mover's Team and quote our discount code 72168 to see what the latest offers are. Right now (03/02), as a minimum you can get an exclusive £25 credit on top of their best offers, but there are many options to choose from and the offers change regularly so certain packages can save even more.

Call 0800 183 0150 Monday to Friday 11am-8pm and quote 72168

To qualify you need to be a new customer and your property needs to be on their fibre optic network. Further terms and conditions may apply.

Lettings Agents | Property Management Birmingham - A1 Letting Services

Frequently asked questions…

For Tenants...

Q. Can you hold the property for me until I can pay the holding deposit and referencing fees?
A. No, you must pay the holding deposit and the referencing fees for us to do this.

Q. How can I pay?
A. We accept payments via. Debit card, credit card - (2% surcharge applies), cash, banker’s draft, and internet/telephone banking payments. We do not accept personal cheques.

Q. How long will the referencing take?
A. Once the application forms have been accurately completed and submitted to the referencing agency it can take up to 5 business days for the final outcome to be known.

Q. How quickly can I move in?
A. Depending on reference and employments checks you can usually move in within 5-7 business days once you have decided to go for the property.

Q. How many sets of keys will we receive?
A. You will be issued one set of keys.

Q. Can we split the rent between us?
A. Yes, but we will request that you allocate ONE account for the FULL rent to be debited from. You should make your own arrangements to satisfy this condition.

Q. How do I pay the rent?
A. The first month’s rent is paid in advance which is included in the ‘move in cost’. Each subsequent month the rent will be paid via standing order and will need to be received on the date stated on your tenancy agreement.

Q. I have CCJ’s can I still rent from you?
A. Yes, we look at your circumstances fully and will base our decision on all the information we have been given. As long as you have been up front and honest with us it is likely we will be able to help.

Q. How long can I hold the property for?
A. Landlords are only usually willing to hold a property for 2-3 weeks prior to you taking up the tenancy agreement.

Q. After I move in, will I deal with A1 Letting Services or direct with the Landlord?
A. This is usually arranged in advanced with the landlord. Please ask a member of the team to clarify this.

Q. What contract will I sign / how long do I need to stay at the property?
A. You will sign an Assured Shorthold Tenancy, which is a legally binding contract. The initial agreement will be valid for a six-month period, which you MUST fulfil, after that you will usually be given the option to extend

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