A. No, you must pay the holding deposit and the referencing fees for us to do this.

A. We accept payments via. Debit card, credit card - (2% surcharge applies), cash, banker’s draft, and internet/telephone banking payments. We do not accept personal cheques.

A. Once the application forms have been accurately completed and submitted to the referencing agency it can take up to 5 business days for the final outcome to be known.

A. Depending on reference and employments checks you can usually move in within 5-7 business days once you have decided to go for the property.


A. You will be issued one set of keys.

A. Yes, but we will request that you allocate ONE account for the FULL rent to be debited from. You should make your own arrangements to satisfy this condition.

A. The first month’s rent is paid in advance which is included in the ‘move in cost’. Each subsequent month the rent will be paid via standing order and will need to be received on the date stated on your tenancy agreement.

A. Yes, we look at your circumstances fully and will base our decision on all the information we have been given. As long as you have been up front and honest with us it is likely we will be able to help.


A. Landlords are only usually willing to hold a property for 2-3 weeks prior to you taking up the tenancy agreement.

A. This is usually arranged in advanced with the landlord. Please ask a member of the team to clarify this.

A. You will sign an Assured Shorthold Tenancy, which is a legally binding contract. The initial agreement will be valid for a six-month period, which you MUST fulfil, after that you will usually be given the option to extend